Privacy policy

Effective Date: March 20, 2026

The Oliver Crane Memorial Bone Cancer Fund ("we," "us," or "our") is committed to protecting your privacy. This policy explains how we handle your personal information across our website (olliebcfund.org), our fundraising platform (Raisely), and our online store (Shopify).

Information We Collect

We collect information necessary to process donations and fulfill store orders, including:

  • Identity & Contact: Name, email, phone number, and shipping/billing addresses.

  • Transaction Data: Records of donations made and products purchased.

  • Technical Data: IP address and cookies used by Shopify and Raisely to facilitate your shopping cart and donation experience.

How We Use Your Information

  • Fulfillment: To process donations and ship physical goods purchased from our store.

  • Communication: To send tax receipts, order updates, and (if you opt-in) newsletters.

  • Compliance: To meet Australian Taxation Office (ATO) and ACNC requirements.

Sharing with Third Parties

We do not sell your data. We share information only with service providers essential to our operations:

  • Fundraising: Raisely (Platform provider).

  • E-commerce: Shopify (Online store provider).

  • Payments: Stripe, PayPal, or Shopify Payments.

  • Logistics: Australia Post or other couriers (to deliver your store orders).

Your Rights

Under the Privacy Act 1988 (Cth), you have the right to access, update, or delete your personal information. To make a request, contact us at hello@olliebcfund.org.